When your hosting service provider provides live chat support, you are able to talk with a representative live and learn helpful info or get an issue resolved in a very timely manner. The main advantage of using chat rather than calling to consult with a live person is that you'll need just a computer with world wide web access, which means that you won't pay any rates if you are in a different country or state. Furthermore, it is much simpler to copy and paste info such as domain names, usernames or error messages in other words details that are sometimes difficult to share with the other party over the phone. The real-time chat is also a much faster approach to contact your website hosting service provider's support crew in comparison to using a ticketing system. What's more, in the event that some situation requires a little more time to be dealt with, you're able to do something else while you wait for guidance on the live chat, so that you won't lose time - something that's not possible if you're on the telephone.

Live Chat Support in Website Hosting

We supply a live chat support service for all Linux website hosting packages that we offer and we are able to help you with almost everything in real time. If you do not have an account with us yet, we're able to give you more info about the packages in order to help you to get the most appropriate package. In case you are an existing customer, we can assist you with any general or billing matter and also with lots of common technical issues, for example an e-mail address installation in a desktop email client. When you can't call us for some reason or you are in a country where we do not have a local telephone number, the live chat will be the best option to contact us. Needless to say, some matters require more time to investigate and test, which means that you'll have to open a ticket to our technicians, but nonetheless, we can save you time and help you with various issues on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is available to all our prospective and present clients. If you're looking for a new web hosting account, you will be able to chat in real time to one of our representatives and receive more info about our Linux semi-dedicated packages so that you can choose the right plan for your sites. In case you already have an account with us, we will be able to assist you timely with general, billing and first-level technicalissues. Even though sometimes you'll have to open a ticket because there are situations that can't be resolved on the live chat, we will assist you with various standard jobs, such as installing an email account in an e-mail client or redirecting one domain name to another one. Thus, you will enjoy quick assistance and you will save a long time.