There are lots of website hosting suppliers on the market today, but most of them are resellers that have minimal resources, particularly in terms of support. One of the ways to distinguish them is the option to reach the company over the phone. The level of support that you can receive via this method of communication will vary depending on the supplier - a few of them provide expert phone support, many others offer basic and customer support only because some issues are more time-consuming and it would be far easier to be resolved via a trouble ticket, particularly when the situation needs to be escalated. Still, it is good to find that you can reach your website hosting provider since there're countless small issues that can be taken care of easily and timely through a phone call, not mentioning that you'll be able to get more info regarding the services even before you become a client.

Phone Support in Website Hosting

As we have live telephone support 14 hrs every day, you can contact us and consult with one of our customer support agents to get more information about any of the Linux website hosting packages that we offer and ensure that our servers meet the system requirements for your sites before buying anything. For your convenience, we now have telephone numbers on three different continents and you are able to call the one closer to you - in the United States of America, the UK or Australia. If you're already an existing customer, you will be able to call about general and billing issues, and about some tech ones. In case the problem is strictly technical or it needs longer time to investigate, you should go through our ticketing system, that will allow both you and our tech support crew to keep track of the information given by each side.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hours a day as part of the support services for every single semi-dedicated server package that we provide. Considering that some issues are more difficult and time-consuming, you'll need to open a support ticket if you come across such a problem, still for all of your general, billing or minor technical issues you can always give us a call and we will assist you in a timely manner so as to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you are able to find out whether you can host your internet sites on our high-tech cloud platform or you'll be able to receive any other general information about our semi-dedicated solutions. We have local numbers in the U.S.A., the United Kingdom and Australia as well as an international number, which means that you can call the one which is nearer to where you are.