A 99.9% Server Uptime
The principal benefit of setting up your own website hosting system is that you do not need to worry about compatibility – you configure a specific set of software tools in such a way so as to be compatible with a particular set of hardware elements. The outcome is something a whole lot more solid and reliable, because there are fewer possible chances of failure. We’ve set up our cloud hosting platform atop tried and trusted hardware elements coupled with a strongly customized version of SELinux in an attempt to set up a totally secure home for your own personal web sites.
For this reason, with each of our Linux website hosting packages packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on premium–quality hardware components delivered by Juniper. What’s more, on every router, we’ve put a firewall with a sophisticated set of rules so as to sieve all suspicious requests.
In this way, in all our data center facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not very pleased with our services, or if you find them insufficient, or if you decide that you need to use a Linux VPS hosting packages instead of a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain complete control over your domain names even if you cancel your web hosting account with us.
24/7 Technical Support
When you own a hosting company, your tech support engineers are of foremost importance. This is why we have carefully assembled a highly practiced group of techs, each with many years of expertise behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All tech support inquiries are replied to in under an hour and our average support ticket response time is under 20 minutes!