Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Website Control Panel you’ll find a detailed Help section featuring various instructional articles and commonly asked questions. They are contributed by our support team of capable techs. Simply fill in your question and our clever platform will show you the best answer.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of educational video tutorials that visually show how you can deal with a common issue connected to your Linux website hosting packages account. You will find the how–to video clips in the Help section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a one–hour ticket response guarantee. Our team of knowledgeable technical support engineers will be online for you to attend to all the enquiries that you could have. During off–peak times, an answer will be provided within just twenty minutes.