1 hour ticket response
Our team of support engineers is devoted to supplying swift answers to each of your queries. We will review your technical support ticket the minute it’s been received and will get back to you with a solution within less than one hour after the tech support ticket submission. Actually, our average support ticket response time is 20 minutes.
A Premium–Quality Customer Support Service
Our help desk support team representatives have broad experience in the Linux website hosting packages business and are proficient enough to come up with a rapid solution to your problem. If, however, the matter at hand is not within the competence of a tech support engineer, the trouble ticket will be sent to a programmer or system administrator for additional investigation.
An Intuitive Help Center
To help you get a quick tip on how you can use a given service, we have implemented a truly intuitive Help Center section in our Website Control Panel. You can search through a big selection of web hosting account administration articles and website administration articles, have a glimpse at the F.A.Q. archive or check our how–to video tutorials.