Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response warranty with all of our Linux website hosting packages packages, which means every single assistance request you submit is going to be reacted to within 1 hour maximum. Our support staff members have been trained to quickly correct any issue and to give you detailed information on any trouble that you may have.
A Top–quality Support Service
Our support service is supplied by a team of proficient experts which are ready to reply to your question in a timely manner. You are able to communicate with the technical support team by opening a technical support ticket from your Website Control Panel or by posting us an e–mail. On working days, you can also contact us on the telephone or use the online chatting service.
An Intuitive Help Section
If you require guidance while performing tasks within the Control Panel, it is possible to always press the Help key and find your issue in the listing of articles or blog posts that will pop up. We have as well turned a lot of the articles and reviews into movies. The listing of training videos will load if you choose the Videos button located in the top right angle.